Rights and responsibilities 

Patients have rights to:

Be registered with a GP

Be offered a health check

Receive emergency care at any time

Receive appropriate drugs and medicines

Be referred for a specialist opinion where appropriate

Choose whether or not to take part in medical research or student training

To have involvement in decisions around the treatment and care you receive

To have a choice of treatment options including any referral to Secondary Care

To be treated with dignity, respect and with due regard for age, sex, religious persuasion, sexual orientation, racial origin, cultural and linguistic background and any disability

 

Patients have responsibilities to:

Try, where possible to use our service within the resources available

Cancel a pre-booked appointment

Not be violent or display abusive behaviour

Maintain good relations with the Practice

Contact reception

Contact reception online for administrative queries such as reports and sick notes, with a reply by the end of the next working day.

eConsultation

Appointment requests, advice about a specific condition, or general advice from one of our clinicians, with a reply by the end of the next working day.

Online Services

Order repeat prescriptions and access your GP records online.

Register

Register as a patient with the practice.